Delivery, Click & Collect, Returns

Delivery + Collection
We charge a fee of £2.95 per order or Free Delivery for orders over £60 .
We aim to dispatch all online orders on the same day, when ordered before 2pm. Orders normally arrive within 2-5 working days.
Because Royal Mail are a third party, we cannot be held responsible for any delays after lodging the parcel or if the customer lists an incorrect postal address. 

 

You can view Royal Mail standard terms and conditions here https://www.royalmail.com/terms-and-conditions

 

We are located in Morpeth and offer Free Local Collection, simply pop into our Morpeth Boutique and show a member of staff your order number.  

 

Collection address:

Marlow
29 Bridge Street
Morpeth
Northumberland
NE61 1PE

 Returns

Returns = 14 Days

If you are not entirely satisfied with your purchase, please return it in its original condition, unworn with all tags still attached and within 14 days of the date shown on your delivery note or shop receipt. If you return items outside the 14 day return period we will be unable to process your return.

Online orders - We can not take responsibility for returned parcels until they are back in our care, therefore we recommend you return them via a trackable service. The item must be repacked, along with the delivery note in the same condition as it was received.

 

Return to the address:

Marlow
29 Bridge Street
Morpeth
Northumberland
NE61 1PE